Customer Support   0871 663 2545

Please ensure that you have visited our Frequently Asked Questions page to see if your query has already been answered before contacting us. Click here to view them.

		Reservations & Information

If you need any assistance in making a booking or wish to confirm, amend or cancel an existing booking please contact us by one of the two options below.

 0871 663 2545

 enquiries@seafrance.fr

		Payment Security

Our web site is compliant with 3D Secure credit card technology.  Depending on your card issuer, your Visa or MasterCard may already be enrolled for the Verified-by-Visa or MasterCard SecureCode schemes.  These schemes ensure that your card cannot be misused on the internet as it requires cardholder authentication for every transaction.  If your card is already registered, you will be redirected to your bank's website for authentication purposes.  If your card is not yet registered, the transaction will continue as normal, however, it is possible that you will be redirected to your card issuer's web site in order to register your card online.
 

For further information, please click on either of the following logos:

		Lost Property

If you wish to enquire about lost property left onboard our ferries please call + 44 (0) 1304 828300 (Monday - Friday 09:00 - 17:00).  Alternatively, you can contact our Calais office on + 33 (0) 3 21 46 80 62.

		Web Support

If you are experiencing technical difficulties in accessing your personal login account or you want to report a fault with our website, please click here .

		Customer Relations

We welcome comments about our service.  Click here to e-mail us or alternatively contact us by post at:

Customer Relations

SeaFrance Ferries Ltd

Whitfield Court

Honeywood Close

Whitfield

Kent

CT16 3PX

		SeaFrance Agents

FRANCE SeaFrance BP499 - 62226 Calais Cedex Tel: + 33 (0) 825 0825 05 E-mail:renseignements@seafrance.fr

SPAIN SEAFRANCE c/o RTI s,l Gran Via 78, 3 D - 28013 Madrid Tel: +34 915 42 57 00 E-mail: seafrance@rti.e.telefonica.net

BELGIUM - LUXEMBOURG SEAFRANCE c/o SNCM Ferryterranee 52, rue Montagne - 1000 Brussels Tel: + 32 (0) 2 549 08 82 E-mail: seafrance.benelux@pi.be

ITALY SEAFRANCE c/o Viaggi Wasteels Via Angelo Belloni 1 - 20162 Milan Tel: + 39 (0) 266 10 30 96 E-mail: seafrance@wasteels.it

GERMANY - AUSTRIA - SWITZERLAND SEAFRANCE c/o SNCM Gmba Berliner Strasse 31-35 - 65760 Eschborn Tel: + 49 (0) 6196 94 09 11 E-mail: seafrance@sncm.de

CZECH REPUBLIC SEAFRANCE c/o Orbislink Slavikova 19 - 120 00 Prague 2 Tel: + 420 222 71 34 56 E-mail: info@orbislink.cz